مرحباً بك في موقعنا الإلكتروني الجديد،
من أجل الدخول إلى حسابك، أدعوك إلى إنشاء كلمة مرور جديدة من رابط آمن تم إرساله عبر البريد الإلكتروني.
تم أخذ طلبك في الاعتبار. يُرجى الانتقال إلى صندوق البريد الإلكتروني لإنشاء كلمة مرور. إلى اللقاء!
تم إنشاء حسابك بنجاح. سنبعث رسالة تأكيد عبر البريد الإلكتروني أيضًا.
Arthur: Fauré Le Page pledges to exchange any item within 30 days of your order confirmation, if you are not fully satisfied with the item. Certain items cannot be returned. See the General Terms and Conditions of Sale for more details.
Arthur: We have a 30-day return policy, which means you have 30 days after placing your order to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can select your item from your account at int.faurelepage.com under My Account / My Orders, or contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If the above conditions are met, in the event of a refund request, the price of the Item(s) and the delivery costs, shall be refunded by crediting the Customer's bank account, at the latest within fourteen (14) days following receipt by FLPM of said Items. However, the taxes and duties are non-refundable. For special orders of Personalised Items made to Customer specifications or clearly personalized, no returns or refunds can be made. However, the Customer shall continue to benefit from the legal guarantees provided for in Article 12 of these GT&Cs.
Arthur: In accordance with our General Terms and Conditions of Sale, Fauré Le Page will not issue a refund for any item that is returned after the deadline, incomplete (e.g. missing accessories), damaged, or soiled. Orders with charges to be paid upon receipt of the package will be automatically declined.
Arthur: Refunds are issued within 14 working days of receipt and inspection of the item(s) returned.
Arthur: We take the upmost care in crafting our Ecailles (scale) canvas, selecting leathers and creating our collections. In the exceptionally rare event that you encounter a manufacturing defect, please report the issue to me via email at email@example.com and attach photos of your item. I will get back to you as soon as possible.